Privacy Policy

1. Overview

ReSchool provides school operations software for institutions in India. This policy explains what information we process, why we process it, and how we protect it.

2. Information we process

• User account information (name, email, phone, role)
• Institutional data (school profile, academic settings, operational records)
• Student records entered by authorized school users
• Payment and transaction metadata through approved payment providers
• Device, session, and usage data for security and reliability monitoring

3. How we use information

• To provide and maintain platform functionality
• To deliver communication and operational notifications
• To process billing and payment workflows
• To support customer requests and issue resolution
• To improve platform performance, security, and user experience

4. Data security controls

We apply encryption in transit, role-based access control, audit logging, and tenant-aware isolation controls. Security controls are reviewed regularly as part of our platform operations lifecycle.

5. Service providers

ReSchool uses vetted providers for infrastructure and platform services, including payment processing, cloud hosting, and communication delivery.

6. Data retention

Data is retained while an account is active and for a limited period after termination to support export and recovery requests. Retention timelines may vary by legal obligations and contractual terms.

7. Your rights

• Request access to personal information
• Correct inaccurate information
• Request deletion where applicable
• Request data export in a structured format

8. Contact

Privacy-related requests can be sent to privacy@reschool.in.